Error code Description Action
244.06 Failed to feed from tray. Paper present sensing
supported and indicates media still in tray.
Go to “Option tray jam service check” on page 70.
244.07 Option tray 4 pass thru sensor never became
uncovered when feeding a sheet from an option
below.
244.09 Tray 4 pick motor lost encoder.
244.11 Autocomp Pick / Lift Motor - Encoder Never Detected
in tray 4.
244.12 Motor ramp up error in tray 4. Go to “Option tray jam service check” on page 70.
244.13 Page to be stapled failed to feed from tray.
244.14 Sheets flushed from paper path either due to feed
error or cartridge error.
244.15 One or more trays located above the source tray 4 has
been pulled.
244.16 The engine timed out waiting for the tray 4 to report
'ready' before the 1st pick attempt.
Go to “Option tray jam service check” on page 70.
244.17 Page was not properly picked from tray 4. Have not
exhausted all pick retry attempts as there are sheets
committed to the paper path from below.
244.19 Tray 4 fail to feed error. Detected while trying to pick
a sheet, and that leading edge was not detected by
tray sensor.
244.20 Took too long to ramp up dc feed motor in tray 4.
244.21 Pick motor stall in tray 4. Go to “Option tray jam service check” on page 70.
244.22 Tray 4 pick motor underspeed.
244.24 DC Feed autocompensator stalled on the last pick
attempt in tray 4.
244.32 Tray not ready.
244.33 Pick received but detected a tray pulled. Go to “Option tray jam service check” on page 70.
244.41 Motor 1 (Pick/Lift) Elevator motor stalled.
244.42 Motor 1 (Pick/Lift) Elevator motor PWM overflow
error (underspeed). Motor underspeed (max PWM
and motor underspeed, typical accordion jam).
244.43 Motor 1 (Pick/Lift) motor ramp (end ramp - did not
reach speed, typical pack feed paper jam).
7015
Diagnostic information
68
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