2-28 Service Manual
7526
243.17 Tray 3 detected a jam from idle.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system card
• Clear away anything in the paper path that might
cause the media to jam.
• If the problem persists, go to “243.17—Paper
Jam service check” on page 2-82.
243.26 While feeding from a lower tray, tray 3
pass thru sensor is not made.
Possible causes:
• Incorrect paper loading for lower
tray
• Incorrect media restraint setting
for lower tray
• Paper tray 3 assembly failure
• Lower tray 4 assembly failure
• Clear away anything in the paper path that might
cause the media to jam.
• Make sure proper media is set for the type of
paper used in lower feeding tray.
• Fan media, and stack flat in the lower feeding
tray.
• Properly set media restraints in the lower
feeding tray.
• Check the pick tires in lower tray and replace if
worn.
• If the problem persists, go to “243.26—Paper
Jam service check” on page 2-83.
243.27 While feeding from a lower tray, tray 3
pass thru sensor did not break.
Possible cause is a paper tray 3
assembly failure
• Clear away anything in the paper path that might
cause the paper to jam.
• Reseat option tray 3
• If the problem persists, go to “243.27—Paper
Jam service check” on page 2-83.
243.29 Tray 3 is not ready while printing.
Possible cause is paper tray 3
assembly failure.
• Make sure that tray 3 is correctly inserted.
• If the problem persists, go to “243.29—Paper
Jam service check” on page 2-83.
244.02 Tray 4 pass thru sensor made at
POR.
Possible causes:
• Paper jam leaving page over the
sensor
• defective pass thru sensor
• Check for anything in the paper path that might
cause the paper to jam.
• If the problem persists, go to “244.02—Paper
Jam service check” on page 2-84.
244.03 Pick timeout from tray 4 was
exceeded without a tray 4 sensor
break.
Possible causes:
• Tray 4 incorrect media setting
• Tray 4 incorrect paper loading
• Tray 4 incorrect media restraint
setting
• Tray 4 assembly failure
• Aligner failure
• Transport belt module failure
• Remove all media present in the paper path.
• Maker sure proper media is set for the type of
paper used in tray 4.
• Fan the media, and stack flat in tray 4.
• Properly set media restraints in tray 4.
• If the problem persists, go to “244.03, 244.11—
Paper Jam service check” on page 2-85.
Error code Description Action
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