2-30 Service Manual
7526
244.29 Tray 4 is not ready, or missing while
printing.
Possible cause is paper tray 4
assembly failure.
• Make sure that tray 4 is correctly inserted.
• If the problem persists, go to “244.29—Paper
Jam service check” on page 2-89.
245.02 Tray 5 pass thru sensor made at
POR.
Possible causes:
• Paper jam leaving a page over the
sensor
• Defective pass thru sensor
• Check for anything in the paper path that might
cause the media to jam.
• If the problem persists, go to “245.02—Paper
Jam service check” on page 2-90.
245.03 Pick timeout from tray 5 exceeded
without a tray sensor break.
Possible causes:
• Tray 5 incorrect media setting
• Tray 5 incorrect paper loaded
• Tray 5 incorrect media restraint
setting
• Tray 5 assembly failure
• Aligner failure
• Transport belt module failure
• Remove all media present in the paper path.
• Make sure proper media is set for the type of
paper used in tray 5.
• Fan the media, and stack flat in tray 5.
• Properly set the media restraints in tray 5.
• If the problem persists, go to “245.03, 245.11—
Paper Jam service check” on page 2-91.
245.05 Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Tray 5 paper pick mechanism
• Loading card stock from the
special media tray above the fill
line.
• Ensure proper media is set for the type of paper
used in tray 5.
• Fan media, and stack flat in tray 5.
• Properly set the media restraints in tray 5.
• Check the pick tires in tray 5 and replace if worn.
• If the problem persists, go to “245.05—Paper
Jam service check” on page 2-92.
245.10 Tray 5 page exits pass thru sensor
broken early.
Possible causes:
• Defective pass thru sensor
• Faulty cable in connector JOPT1
on the system board
• Make sure the proper media is set for the type of
paper used in tray 5.
• Check for anything in the paper path that might
cause the paper to Jam.
• The exits pass thru sensor may not be
functioning properly. Go to “245.10—Paper
Jam service check” on page 2-93.
245.11 Tray 5 sensor never broke.
Possible causes:
• Incorrect tray 5 media setting
• Incorrect tray 5 paper loading
• Incorrect media restraint setting
• Paper tray failure
• Aligner failure
• Transport belt module failure
• Loading card stock from the
special media tray above the fill
line.
• High humidity (replace paper)
• Ensure the proper media is set for the type of
paper used in tray 5.
• Fan media, and then stack flat in tray 5.
• Properly set the media restraints in tray 5.
• Check the pick tires in tray 5 and replace if worn.
• If the problem persists, go to “245.03, 245.11—
Paper Jam service check” on page 2-91.
Error code Description Action
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