287
Controls in detail
Useful features
Information button ¡
The Information button ¡ is located
in the front telephone compartment
(
컄 page 286).
왘 Press and hold Information
button ¡ (for longer than
2 seconds).
A call to the Customer Assistance
Center will be initiated. The
button ¡ flashes while the call is in
progress. The message
CONNECTING
CALL
will appear in the multifunction
display and the audio system is mut-
ed.
When the connection is established, the
message
CALL CONNECTED
appears in the
multifunction display. The Tele Aid sys-
tem will transmit data generating the ve-
hicle identification number, model, color
and location (subject to availability of
cellular and GPS signals).
A voice connection between the Custom-
er Assistance Center representative and
the occupants of the vehicle will be es-
tablished. Information regarding the op-
eration of your vehicle, the nearest
authorized Maybach Studio or
Maybach USA products and services is
available to you.
i The indicator lamp on the Information
button ¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on ignition (togeth-
er with the SOS button and the Roadside As-
sistance button •).
See system self-check (컄 page 282) when the
indicator lamp does not come on in red or
stays on longer than approximately
10 seconds.
If the indicator lamp on the Information
button ¡ is illuminated continuously and
there was no voice connection to the Re-
sponse Center has been established, then the
Tele Aid system could not initiate an Informa-
tion call (e.g. the relevant cellular phone net-
work is not available). The message
CALL
FAILED
appears in the multifunction display.
Information calls can be terminated using the
t button on the multifunction steering
wheel or the respective button for ending a
telephone call on the COMAND head unit.
! If the indicator lamps do not start flashing
after pressing one of the buttons or remain il-
luminated (in red) at any time, the Tele Aid
system has detected a malfunction or the ser-
vice is not currently active, and may not ini-
tiate a call. Visit your Maybach Studio and
have the system checked or contact the
Maybach Assistance Center at
1-866-FOR-MAYBach (in the USA) or
1-888-881-6611 (in Canada) as soon as possi-
ble.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.
i The indicator lamp in the corresponding
button flashes until the call is concluded. Calls
can only be terminated by a Response Center
or Customer Assistance Center representative
except Roadside Assistance and Information
calls, which can also be terminated by pressing
button t on the multifunction steering
wheel or the respective button for ending a
telephone call on the COMAND head unit.
! If the indicator lamp continues to flash or
the system does not reset, contact the
Maybach Assistance Center at
1-866-FOR-MAYBach (in the USA) or
1-888-881-6611 (in Canada).
i When a Tele Aid call has been initiated,
the COMAND system audio is muted and the
selected mode (radio, tape or CD) pauses. The
mobile phone switches off. If it is necessary for
you to use this phone, then the vehicle must
be parked. Disconnect the coiled cord and
place the call. The COMAND navigation sys-
tem (if engaged) will continue to run. The dis-
play in the instrument cluster is available for
use and spoken commands are only available
by pressing the button on the COMAND
unit. A pop-up window will appear in the
COMAND display to indicate that a Tele Aid
call is in progress.
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