Handling Calls
4. Complete either a blind or consultative transfer:
a.
To complete a blind transfer, press the Xfer softkey or softkey(if configured) again before the
receiving end answers.
b. To complete a consultative transfer, press Dial and remain on the line to speak with the Party 2,
before pressing the Xfer softkey or softkey(if configured), key, or hanging up the handset to
transfer Party 1 to Party 2.
Transferring an Existing Call to Another Existing Call
1. Ensure you are on an active call with the party you wish to transfer (the transfer recipient should be
placed on hold).
Note:
Direct transferring can be performed in either the Multi-View Call screen or Detailed View Call
screen.
2. Press the up and down navigation keys to highlight the party to whom you wish to transfer the active
call.
3.
Press the Xfer or softkey(if configured). The active call will be transferred.
Transferring to a Contact in the Directory
Users can complete a transfer to a contact in their local Directory. If a user is in a call and initiates a
transfer, they can navigate to the Directory screen and use the Xfer softkey to complete a blind or
consultative transfer.
Version 1.0
User Guide 126
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