Maintenance and Technical Specifications 3 - 3
Bar code is decoded, but data is
not transmitted to the host.
Scanner is not programmed for
the correct host type.
Scan the appropriate host parameter bar
codes.
Interface cable is loose. Ensure all cable connections are secure.
If 4 long low beeps are heard, a
transmission error was
detected.
Ensure the scanner's communication
parameters match the host's setting.
If 5 long low beeps are heard, a
conversion or format error was
detected.
Ensure the scanner's conversion
parameters are properly configured.
Scanned data is incorrectly
displayed on the host.
Scanner is not programmed to
work with the host.
Ensure proper host is selected.
For RS-232, ensure the scanner's
communication parameters match the host's
settings.
For a Keyboard Wedge configuration,
ensure the system is programmed for the
correct keyboard type, and the CAPS LOCK
key is off.
Ensure editing options (e.g., UPC-E to
UPC-A conversion) are properly
programmed.
Scanner emits short high/short
high/short high/long low beep
sequence when it is not in use.
RS-232 receive error. Normal during host reset. Otherwise, ensure
the scanner's RS-232 parity setting matches
the host setting.
Scanner emits long low/long high
beep sequence while it is being
programming.
Input error or ’Cancel’ bar code
is scanned.
Ensure the correct numeric bar codes, that
are within range for the parameter that is
being programmed, are being scanned.
Scanner emits short low/short
high/short low/short high beep
sequence while it is being
programming.
Out of ADF parameter storage
space.
Erase all rules and re-program with shorter
rules.
Out of Synapse parameter
storage space.
Scan ’Set Synapse Defaults’ bar code, from
the appropriate Synapse Interface Guide,
for cables no longer in use and re-program
the scanner for the current host interface.
Scanner emits a short low/short
medium/short high beep
sequence after changing USB
host type.
The USB bus re-establishes
power to the scanner.
Normal when the USB host type is changed.
Scanner emits 1 short high beep
when it is not in use.
In RS-232 mode, a <BEL>
character is received and Beep
on <BEL> option is enabled.
Normal when Beep on <BEL> is enabled
and the scanner is in RS-232 mode.
Table 3-1
Troubleshooting (Continued)
Problem Possible Causes Possible Solutions