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Neopost IS-6000 User Manual

Neopost IS-6000
360 pages
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User Guide
IS-6000
Franking Machine

Table of Contents

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Neopost IS-6000 Specifications

General IconGeneral
TypeMailing System
Maximum Speed300 letters per minute
Envelope Size (Min)3.5" x 5"
Print TechnologyInkjet
ConnectivityLAN
User InterfaceColor touch screen

Summary

Read this First

What you will Find in this Manual

This section explains the system's features, functions, controls, mail formats, and powering down procedures.

Safety Requirements

Provides essential safety guidelines for connecting and operating the mailing system equipment.

Mailing System Overview

Mailing System Components

Illustrations and descriptions of the basic mailing system configuration and optional accessories.

Operator Controls

Details on using the touch-screen monitor and PC keyboard for complete control of the mailing system.

System Power Management

Explains how to turn the system ON/OFF and manage sleep/wake modes.

Running Mail

Processing Mail Guidelines

Provides procedures for mail processing, organized into general and special mail processing.

Standard Setup

Recommends steps for efficient mail processing, including preparation and setting postage/date.

Running Mail

Details on running mail based on the chosen weighing mode.

Running Special Mail Types

Instructions for handling specific mail types like PPI mail.

Detailed Steps to Run Mail

Step-by-step procedures for various mail processing tasks like changing print mode and selecting rates.

Postage and Credit Management

Overview

Details money-related operations for managing and monitoring postal credit.

Managing Credit

Guides on adding postage credit to the mailing system.

Unlocking the PSD

Instructions for manually connecting to the postal server to unlock the PSD.

Account Management and Access Control

Introducing the 'Account Modes'

Explains the four account modes for security and account management.

Implementing an 'Account Mode'

Details on implementing account modes via management and selection screens.

Managing Accounts

Procedures for creating, managing, and organizing accounts and groups.

Managing Operator PIN Codes

Guidelines for creating and managing operator PIN codes for system access control.

Advanced Reporting Functions

Features enhancing account management and providing associated reports.

Reports

Reports Overview

Overview of viewing, printing, and storing mailing system usage and credit information.

Generating Reports

Instructions on how to generate reports via screen, printer, or USB device.

Counter Data Reports

Details on batch data and received mail batch data reports.

Postage Data Reports

Information on daily, daily usage, and monthly usage reports.

Credit Data Reports

Details on credit summary and crediting history reports.

Account Data Reports

Information on account list, single account, multi account, and operator reports.

System Data Reports

Details on machine configuration, events, IP, and proxy configuration reports.

Advanced Reporting

Capabilities for budget consumption and limit reports.

Online Services

iMeter Applications Overview

Overview of online services simplifying mailing system use and updates.

Connecting to Online Services

Details on automatic and manual calls to the online server.

Uploading Statistics

Procedure to manually upload report data to the online services server.

System Online Services

Information on ink management, rate protection, and account number services.

Configuring the System

Settings Overview

Describes user and supervisor settings for mailing system configuration.

Logging in / out as the Supervisor

Procedure to log in and out of supervisor mode for system configuration.

Postage Default Settings

Settings for default postal rates and PPI.

Creating Shortcuts

Customizing home screen buttons for quick access to functions.

Printing Default Settings

Setting default ERA, slogan, and printing offset for stamps and labels.

Job Memories

Creating and managing presets for imprint types to simplify operations.

Postage Warning Settings

Configuring high-value and low-credit warnings for postage amounts.

Sealer Default Settings

Setting default sealing states and moistening levels for envelopes.

Weighing Devices Settings

Includes settings for zeroing, taring, and accuracy modes of weighing platforms.

Adjusting Display and Sounds

Parameters for display language, beeps, and quiet mode.

Other System Settings

Configuration of system time-outs.

Connection Settings

Setting up postal/online services connection via modem or LAN.

Connecting a PC

Instructions for controlling the mailing system remotely from a PC.

Inserter Mode

Activating and setting the inserter mode for physical connection.

Changing Motorized Conveyor Stacker Positions

Procedures for installing the motorized conveyor stacker in different positions.

Options and Updates

Overview

Overview of updating postal rates, options, slogans, ERAs, PPIs, and system software.

Managing Optional Features

Displaying and activating new options for the mailing system.

Managing ERAs

Procedure for managing ERAs, including display, modification, and deletion.

Managing Slogans

Procedure for managing slogans, including display, modification, deletion, and download.

Managing Postal Rates

Instructions for displaying and downloading new postal rates.

Managing PPIs

Procedures for displaying, adding, and deleting PPIs.

Updating System Software

Guidance on downloading and updating the mailing system's software package.

Maintenance

Maintaining the Ink System

Information on checking ink level, changing ink tank, and print head maintenance.

Maintaining the Sealer Water Network

Instructions for filling the sealer bottle and cleaning the water filter.

Cleaning the Mail Path

Procedures for cleaning the moistening ramp, belts, rollers, and sensors.

Touchscreen Calibration

Steps to calibrate the touchscreen for better precision.

Maintenance processes

Procedures to be completed on customer service request, like update registration.

Troubleshooting

Envelopes Stoppages and Jams

Troubleshooting for envelope jams in the print base and feeder.

Label Stoppages and Jams

Guidance on clearing a label jam in the print base.

Weighing Problems

Solutions for issues where the weighing platform or dynamic weighing module does not weigh properly.

Diagnostics and System Data

Accessing diagnostics and displaying system data like software and hardware information.

System Specifications

General Specifications

Provides dimensions, weight, power supply, and environmental conditions for base, feeder, and module.

System Connections

Illustrates CAN and Power connections between system components.

System Connectors

Details of base, feeder, and module connectors, including USB and RJ45 ports.

Mail Specifications

Envelope and label dimensions and weights, including maximum and minimum sizes.

Operating Specifications

Information on dynamic weighing module range and account limits.

Environmental Conditions

Recommendations for weighing accuracy and dynamic weighing module environment.

Menu Reference

Lists user and supervisor menu options with corresponding page references.

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