Envelopes Stoppages and
Jams
11.1
Print Base Stoppages
Problem: Envelopes are stopped in the transport mechanism of the Base.
ActionPossible cause
1. Clear the Base as indicated below.
2. Correct the cause indicated in the left
column:
-
Mail sizes: see Mail Specifica-
tions on page 337.
-
Envelope stacking: see Using the
Feeder on page 107.
•
Mailpiece is too thick.
•
Mail size is incorrect.
•
Envelopes are not properly stacked
on the feed platform.
How to Clear Jammed Mail in the Print Base
To clear stalled mail in the Base:
1. Pull the release handle on the lower assembly of the print Base.
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| Page 313 | | mrt-11-2014 04:31 |
11
Troubleshooting
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