Attention: Possible loss of data access – If the controller you just installed shows one these
codes, and the other controller is reset for any reason, the second controller also could lock
down.
3. When the controller is back online, confirm that its status is Optimal and check the controller
shelf’s Attention LEDs.
If the status is not Optimal or if any of the Attention LEDs are on, confirm that all cables are
correctly seated and the controller canister is installed correctly. If necessary, remove and reinstall
the controller canister.
Note: If you cannot resolve the problem, contact technical support.
4.
If required, redistribute all volumes back to their preferred owner.
a. Select Storage > Volumes.
b. Select More > Redistribute volumes.
5.
Click Hardware > Support > Upgrade Center to ensure that the latest version of SANtricity OS
software (controller firmware) is installed.
As needed, install the latest version.
6. Collect support data for your storage array using SANtricity System Manager.
a. Select Support > Support Center > Diagnostics.
b. Select Collect Support Data.
c. Click Collect.
The file is saved in the Downloads folder for your browser with the name support-data.7z.
Result
Your controller replacement is complete. You can resume normal operations.
Controllers |
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