NetApp E5700 - Replace Power Canister (60-Drive)

2. From the Recovery Guru in SANtricity System Manager, select Recheck to ensure the problem
has been resolved.
3. If a failed power supply is still being reported, repeat the steps in Remove power supply on page
40 and Install new power supply on page 41. If the problem continues to persist, contact technical
support.
4. Remove the antistatic protection.
5. Collect support data for your storage array using SANtricity System Manager.
a. Select Support > Support Center > Diagnostics.
b.
Select Collect Support Data.
c.
Click Collect.
The file is saved in the Downloads folder for your browser with the name support-data.7z.
6.
Return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
Result
Your power supply replacement is complete. You can resume normal operations.
Replace power canister (60-drive)
Each 60-drive controller shelf or drive shelf includes two power canisters for power redundancy. If a
power canister fails, you must replace it as soon as possible to ensure that the shelf has a redundant
power source.
Steps
1. Prepare to replace power canister on page 43
You prepare to replace a power canister in a 60-drive controller shelf or drive shelf by collecting
support data about your storage array and locating the failed component.
2. Remove failed power canister on page 44
You remove a failed power canister so you can replace it with a new one. When you remove a
power canister, you turn off power, disconnect the power cord, and slide the component out of the
shelf.
3. Install new power canister on page 45
You install a new power canister to replace the failed one. When you install a power canister, you
slide the component into the shelf, close the cam handle, reconnect the power cord, and reapply
power.
4. Complete power canister replacement on page 45
You complete the power canister replacement by confirming that the new power canister is
working correctly. Then, you can gather support data and resume normal operations.
Related concepts
Power canister overview on page 34
Requirements for replacing a power canister on page 37
42
| Maintaining E5700 Hardware