4. Remove the antistatic protection.
5. Collect support data for your storage array using SANtricity System Manager.
a. Select Support > Support Center > Diagnostics.
b. Select Collect Support Data.
c. Click Collect.
The file is saved in the Downloads folder for your browser with the name support-data.7z.
6.
Return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
Result
Your power canister replacement is complete. You can resume normal operations.
Replace fan canister (60-drive)
Each 60-drive controller shelf or drive shelf includes two fan canisters. If a fan canister fails, you
must replace it as soon as possible to ensure that the shelf has adequate cooling.
Steps
1. Prepare to replace fan canister on page 46
You prepare to replace a fan canister in a 60-drive controller shelf or drive shelf by collecting
support data about your storage array and locating the failed component.
2. Remove failed fan canister and install new one on page 48
You remove a failed fan canister so you can replace it with a new one.
3. Complete fan canister replacement on page 50
You complete the fan canister replacement by confirming that the new fan canister is working
correctly. Then, you can gather support data and resume normal operations.
Related concepts
Fan canister overview
on page 35
Requirements for replacing a fan canister
on page 37
Prepare to replace fan canister
You prepare to replace a fan canister in a 60-drive controller shelf or drive shelf by collecting support
data about your storage array and locating the failed component.
Before you begin
• You have reviewed the details in the Recovery Guru to confirm that there is an issue with a
battery and to ensure no other items must be addressed first.
• You have checked that the amber Attention LED on the fan canister is on, indicating that the fan
has a fault. Contact technical support for assistance if both fan canisters in the shelf have their
amber Attention LEDs on.
About this task
This task describes how to prepare to replace a fan canister for the following controller shelves:
• E5760 controller shelf
46
| Maintaining E5700 Hardware
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