NetApp E5700 - Replace Host Interface Card

The file is saved in the Downloads folder for your browser with the name support-data.7z.
4. If the controller is not already offline, take it offline now using either SANtricity System Manager
or the Enterprise Management Window's (EMW) script editor:
• To use SANtricity System Manager:
a. Select Hardware.
b. If the graphic shows the drives, select Show back of shelf to show the controllers.
c. Select the controller that you want to place offline.
d.
From the context menu, select Place offline, and confirm that you want to perform the
operation.
Note: If you are accessing SANtricity System Manager using the controller you are
attempting to take offline, a System Manager Unavailable message is displayed. Select
Connect to an alternate network connection to automatically access SANtricity System
Manager using the other controller.
• To use script editor in the EMW:
a.
Open the Enterprise Management Window (EMW) in SANtricity Storage Manager on
your local host.
b. Select the storage array.
c. Select Tools > Execute Script.
d. Type one of the following commands in the text box.
For controller A: set controller [a] availability=offline
For controller B: set controller [b] availability=offline
e. Select Tools > Verify and Execute.
The system attempts to take the controller offline.
5. Wait for System Manager to update the controller's status to offline.
Attention: Do not begin any other operations until after the status has been updated.
After you finish
Go to Replace host interface card on page 107.
Replace host interface card
You replace a host interface card (HIC) to replace the failed HIC with a new one. If you are replacing
HICs in a duplex configuration, repeat all steps to remove the second controller canister, install the
second HIC, and reinstall the second controller canister.
Steps
1. Step 1: Remove controller canister on page 108
You remove the controller canister so you can add the new host interface card (HIC). When you
remove a controller canister, you must disconnect all cables. Then, you can slide the controller
canister out of the controller shelf.
Host interface cards |
107