Full Color Card Printer PR-C101/C101M
36
Troubleshooting
This section explains what to do when an error message appears, a card is jammed, or
there is a problem with the printed side of a card.
When an Error Message Appears...
The ERROR Indicator is lit and a description of the error appears on the LCD Panel when an
error occurs.
Clearing an Error
Follow the instructions below to clear an error.
After clearing an error, [Ready to Print] appears when the CLEAR Key is pressed and the
printer is returned to normal status.
Note
z When two errors occur, only the first error message is displayed.
Pressing the CLEAR Key after clearing the first error displays the next error. Continue
to clear errors until [Ready to Print] appears.
How to Clear an Error
Resolve error messages that appear on the LCD Panel according to the instructions below.
Error message Cause and solution
The Front Cover is opening.
⇒Make sure the Front Cover is closed.
There are no more cards.
⇒Load cards into the printer.
→See "Loading Cards" on page 9 for instructions on loading cards.
The ink ribbon has been used up.
⇒Change the Ink Ribbon Cartridge.
→See "Changing the Ink Ribbon Cartridge" on page 13 for details about
changing the Ink Ribbon Cartridge.
Cover Open XX-XX
Card Empty XX-XX
Rbn End XX-XX
PR-C101_C101M_E.book Page 36 Monday, August 27, 2007 11:16 AM
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