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Chapter 8 Troubleshooting and Repair
ENDOSCOPE REPROCESSOR OER-Pro Operation Manual
Flow of the water in the
reprocessing basin is
weaker than before.
Incomplete opening of the
water faucet.
Open the water faucet fully.
Improper installation of
water filter.
Reattach the water filter as described in Section 7.2,
“Replacing the water filter (MAJ-824)” on page 192.
Clogging of water filter. Replace the water filter as described in Section 7.2,
“Replacing the water filter (MAJ-824)” on page 192.
Clogging of the mesh filter
in the water supply hose
connector.
Clean the mesh filter as described in Section 7.13,
“Cleaning the mesh filter in the water supply hose
connector” on page 248.
Connecting tube cannot be
connected.
Not using the appropriate
connecting tube.
Consult the List Of Compatible Endoscopes/Connecting
Tubes <OER-Pro>.
The lid cannot be closed. The lid is locked. Step on the foot pedal to unlock the lid.
Internal components are
pressing against the lid.
Check that the lid is not pushed by the fluid level sensor,
washing case or scope inside the basin. If it is pushed
out of position, correct its positioning.
Ultrasonic endoscopes
cannot be placed on the
retaining rack.
Retaining rack for
ultrasonic scopes is not
used.
Use the retaining rack for ultrasonic scopes (optional
MAJ-840) and place the ultrasonic scopes on it.
Disinfectant solution
remains in the reprocessing
basin.
STOP/RESET button was
pressed during disinfection
process to force it to stop.
If an error code is displayed, take the corresponding
remedial action. Collect or drain the disinfectant solution
and then rinse the basin as described in Section 6.8,
“Rinsing” on page 170. Since the endoscopes may not
be properly disinfected, they should be put through the
reprocessing process again from the beginning.
Cleaning fluid remains in
the reprocessing basin.
STOP/RESET button was
pressed during cleaning
process to force it to stop.
Rinse the basin as described in Section 6.8, “Rinsing”
on page 170. Since the endoscopes may not be
properly disinfected, they should be put through the
reprocessing process again from the beginning.
Panel display disappears
completely during a
operation.
• Power cord is
disconnected from the
power outlet.
• Circuit breaker is
activated.
• A power failure has
occurred.
Perform the checks described in Section 4.1, “Power
activation and opening the water faucet” on page 75.
Error code [E41] will be displayed when the device is
turned ON.
After checking, press the STOP/RESET button to
release the error code. However, if the error code is
blinking, the disinfectant solution in the basin is being
collected in the tank and pressing the button will have no
effect; in this case, wait until the blinking changes to a
steady light.
Panel display does not light
in sequence when the
device is turned on.
Power switch is set to ON
less than 5 seconds after it
was set to OFF.
Set the power switch to OFF, wait for 5 seconds or more
and set the power switch to ON again.
Reprocessing operator
feels sick during work.
The operator may be
allergic to the disinfectant,
detergent or alcohol.
Stop doing any reprocessing and consult a medical
specialist.
Problem Possible Causes Remedial Actions
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