Troubleshooting
7-16 StorageTek SL150 Modular Tape Library User's Guide
4. To close the dialog without sending the email test message, press Cancel.
5. To to send the email test message and close the dialog, press OK.
Delete an Email Alert Recipient
1. Select Email Alerts from the menu on the left side of the interface.
The Email Alerts property sheet appears.
2. Select a recipient. In the Email Recipients section of the Email Alerts property
sheet, click on the recipient account that you want to delete.
3. In the Email Recipients section of the Email Alerts property sheet, click the Delete
Recipient link.
The Delete Email Recipient dialog appears.
4. To close the dialog without deleting the recipient, press Cancel.
5. To to delete the recipient and close the dialog, press OK.
Troubleshooting
■ Diagnosing Browser-Based User Interface Problems
■ Diagnosing Library Problems.
Diagnosing Browser-Based User Interface Problems
The SL150 library management client is a web-based application that is designed to
run in a web browser. So, when problems arise, check the browser.
Check the Web Browser
Proceed as follows:
1. If you have problems whenever you use a given browser, try a different browser.
Any reasonably standards-compliant web browser works well with the SL150
interface. But browsers that are tightly integrated with particular operating
systems and browsers that depart significantly from accepted standards can cause
problems. Check the SL150 firmware release notes for known incompatibilities.
2. If changing to a different browser resolves the problems, stop here.
3. If you start to have problems with a browser that used to work, check for recent
changes to the browser configuration.
Individual browser configurations can vary significantly.
4. If plug-ins or extensions have been installed or updated recently, disable or
uninstall the add-on software.
5. If uninstalling plug-ins and/or extensions resolves the problem, stop here.
6. If browser software has been recently updated, roll back the update and revert to
the previous version.
Providers frequently update browser software and may do so automatically.
7. If reverting to the previous version of the browser software resolves the problem,
wait. See if a later update corrects the problem.
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