Oracle ZFS Storage Appliance

Oracle ZFS Storage Appliance

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Oracle

®

ZFS Storage Appliance Customer

Service Manual

For ZS4-4, ZS3-x, 7x20 Controllers, and DE2-24, Sun Disk

Shelves, Release OS8.6.0

Part No: E71921-01

July 2016

Table of Contents

Default Chapter5
- Table of Contents5
Servicing the Oracle ZFS Storage Appliance13
Getting Started with Servicing the Hardware15
- Introduction to the BUI15
- Introduction to the CLI16
- BUI Hardware View16
- System Overview19
  - System Chassis20
  - Disk Shelves21
- Chassis Details View22
- CLI Hardware View26
- Configuring the Management Port30
- Using Oracle ILOM to Diagnose Hardware Faults31
- Understanding Hardware Status33
- Working with Problems36
- Using Logs38
- Using Workflows47
Prerequisites for Servicing Hardware49
- Safety Information49
- Required Tools and Information50
- Powering off the Controller50
- Extending the Storage Controller from the Rack51
- Removing the Top Cover52
- Powering off the Disk Shelf53
- Related Topics54
Servicing the ZS4-4 Controller55
- Replacing a ZS4-4 HDD or SSD55
- Replacing a ZS4-4 Power Supply57
- Replacing a ZS4-4 Fan Module58
- Identifying a Faulted ZS4-4 Memory Module60
- Replacing a ZS4-4 DIMM62
- Oracle ZFS Storage Appliance Customer Service Manual • July62
- Replacing a ZS4-4 Memory Riser Card64
- Replacing a ZS4-4 Pcie Card66
- Replacing a ZS4-4 Battery71
- ZS4-4 Controller Hardware Overview74
Servicing the ZS3-4 Controller89
- Replacing a ZS3-4 HDD or SSD89
- Replacing a ZS3-4 Fan Module91
- Replacing a ZS3-4 Power Supply93
- Replacing a ZS3-4 DIMM95
- Replacing a ZS3-4 Pcie Card or Riser104
- Replacing a ZS3-4 Battery108
- ZS3-4 Controller Hardware Overview111
Servicing the ZS3-2 Controller127
- Installing Optional Pcie Slot Cards in Order128
- Disconnecting the RJ-45 Cable from the Cluster Serial Port129
- Replacing a ZS3-2 HDD or SSD130
- Replacing a ZS3-2 Power Supply133
- Replacing a ZS3-2 Fan Module136
- Replacing a ZS3-2 DIMM139
- Replacing a ZS3-2 Pcie Card or Riser146
- Replacing a ZS3-2 Flash Drive152
- Replacing a ZS3-2 Battery154
- ZS3-2 Controller Hardware Overview156
Servicing the 7X20 Controller173
- Replacing a 7X20 HDD or SSD173
- Replacing a 7X20 Fan Module175
- Replacing a 7X20 Power Supply180
- Replacing a 7X20 DIMM184
- Replacing a 7X20 Controller Pcie Card or Riser197
- Replacing a 7X20 Battery208
- 7420 Controller Hardware Overview214
- 7320 Controller Hardware Overview229
- 7120 Controller Hardware Overview241
Servicing the Disk Shelves255
- Electrostatic Discharge Precautions255
- Replacing a Faulty Disk Shelf Drive256
- Replacing a Disk Shelf Power Supply259
- Replacing a Disk Shelf I/O Module264
- Replacing a Disk Shelf SIM Board266
- Adding a New Disk Shelf269
- Adding a Disk Shelf Cache Device270
- Connecting to Attached Storage272
- Disk Shelf Hardware Overview272
Viewing System Disks Status291
Working with Support Bundles293
- Support Bundle Options293
- Generating and Uploading a Support Bundle (BUI)294
- Generating and Uploading a Support Bundle (CLI)294
- Viewing Support Bundle Details (BUI)295
- Viewing Support Bundle Details (CLI)296
- Uploading a Locally Generated Bundle (CLI)296
- Retrying a Failed Support Bundle Upload (BUI)297
- Retrying a Failed Support Bundle Upload (CLI)297
- Canceling a Pending Support Bundle Operation (BUI)298
- Canceling a Pending Operation (CLI)298
- Deleting a Support Bundle (BUI)298
- Deleting a Support Bundle (CLI)298
Performing the Initial Setup301
Restarting the Appliance303
Performing a Factory Reset305
Backing up the Configuration307
- Configuration Backup Contents308
- Configuration Restore Impact308
- Security Considerations for Configuration Backups310
- Creating a Configuration Backup (BUI)310
- Creating a Configuration Backup (CLI)311
- Restoring from a Saved Configuration (BUI)311
- Restoring from a Saved Configuration (CLI)312
- Deleting a Saved Configuration (BUI)312
- Deleting a Saved Configuration (CLI)313
- Exporting a Saved Configuration (BUI)313
- Exporting a Saved Configuration (CLI)313
- Importing a Saved Configuration (BUI)314
- Importing a Saved Configuration (CLI)314
- Viewing Appliance Configurations (BUI)314
- Viewing Appliance Configurations (CLI)314
Working with Software Notifications and Updates317
- Setting up Software Notification (BUI)317
- Setting up Software Notification (CLI)318
- Checking for and Downloading Software Updates (BUI)318
- Checking for and Downloading Software Updates (CLI)318
- Removing System Updates (BUI)319
- Removing System Updates (CLI)319
- Oracle ZFS Storage Appliance Customer Service Manual • July320
Upgrading the Software321
- Preparing to Upgrade the Software321
- Upgrading Software on a Standalone Controller322
  - Upgrading Software on a Standalone Controller (BUI)323
  - Upgrading Software on a Standalone Controller (CLI)324
- Upgrading Software on Clustered Controllers327
Working with Health Checks337
- Checking System Health (BUI)337
- Checking System Health (CLI)339
- Troubleshooting Update Health Check Failures340
- Resolving Health Check Alerts340
  - Resolving Health Check Alerts341
Deferred Updates343
- Applying Deferred Updates (BUI)344
- Applying Deferred Updates (CLI)344
- Passthrough X Deferred Update345
- User Quotas Deferred Update346
- COMSTAR Deferred Update346
- Triple Parity RAID Deferred Update347
- Dedup Deferred Update347
- Replication Deferred Update348
- Received Properties Deferred Update348
- Slim ZIL Deferred Update348
- Snapshot Deletion Deferred Update349
- Recursive Snapshots Deferred Update349
- Multi Replace Deferred Update349
- RAIDZ Mirror Deferred Update350
- Optional Child dir Deferred Update350
- Multiple Initiator Groups Per LUN Deferred Update350
- Large Block Sizes Deferred Update351
- Sequential Resilvering Deferred Update351
- NDMP-Zfs Replica Backup Deferred Update351
- ACL Passthrough with Mode Preservation Deferred Update352
- Understanding Deferred Updates352
Working with Firmware Updates355
- Checking the Status of Firmware Updates (BUI)357
- Checking the Status of Firmware Updates (CLI)357
Rolling Back System Software359
- Fail-Safe Rollback359
- Rolling Back the System Software (BUI)360
- Rolling Back the System Software (CLI)361
Removing an Update Package363
- Removing an Update Package (BUI)363
- Removing an Update Package (CLI)363
- Oracle ZFS Storage Appliance Customer Service Manual • July364

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