321
12. Others
Troubleshooting
First, try out the following procedures (P321 to P329).
• Charging is being performed in a place with extremely high or low temperature.
– Reconnect the USB connection cable (supplied) and retry charging in a place where ambient
temperature is 10 °C to 30 °C (50 oF to 86 oF) (temperature conditions also apply to the
battery itself).
• Charging is not possible if the power supply capacity of the computer is low.
• The battery is exhausted. Charge the battery. (P21)
• [Economy] is enabled. (P231)
• When [4K Pre-Burst] or [Pre-Burst Recording] is set, the battery drains faster.
Set these settings only when recording.
• When connected to Wi-Fi, the battery drains quickly.
Turn the camera off frequently such as by using [Economy]. (P231)
• In high ambient temperatures or if the camera is used for continuous recording, the
temperature of the camera will rise.
To protect the camera against a rise in temperature, after [ ] is displayed, recording will be
stopped, and the following functions will not be available for a time.
Wait until the camera cools down.
–[4K PHOTO]
– Post Focus
– Motion picture recording
– Power supply via the USB connection cable
If the problem is not resolved, it may be improved by selecting [Reset] (P236) on
the [Setup] menu.
Power, Battery
The charging lamp blinks.
Camera does not work even if the camera is turned on.
Camera switches off as soon as the camera is turned on.
The camera turns off automatically.
The battery becomes flat too quickly.
Recording
Recording stops before finishing.
Cannot record.
Cannot use some functions.
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