Troubleshooting During/After a Software Upgrade
214
Troubleshootin
the Instrument
Troubleshooting During/After a Software Upgrade
Troubleshooting the Printer Connection
Here is a list of some easily corrected troubleshooting cases. If the fault is not described
below, investigate further as soon as possible. For more information, see "Testing the
Instrument" and "Repairing the Instrument".
Message What To Do
“No Link Bar detected,
please apply”
The service Link Bar must be directly connected
to the Measurement Server. Make sure that no
Measurement Extension (M3015/16A) is attached
and that the Measurement Server is not attached by
cable to the Link Bar
“Please remove service Link
Bar after service”
The service Link Bar has been left connected,
reconnect the standard link bar before continuing
Error codes 20210, 20307,
20002, 20102, 206nn,20nnn.
Several error codes will occur as a result of an
upgrade and do not require any action. In order to
assess which codes result from an upgrade you
should always check and clear the status log before
starting an upgrade. When the upgrade is
complete, recheck the status log and clear before
normal operation is resumed
Message What To Do
You cannot find the print
softkeys, or the Print Screen
SmartKey is inactive.
Make sure that the printer is configured (see
Connecting a Printer in "Installing the
Instrument").
You do not get a printout. If printing via an infrared link—
Make sure that the printer is connected to the
JetEye.
Make sure that the JetEye is positioned properly
at the side of the Monitor (see Installing the
Wireless Infrared Printer Connector (M3080A
#H05) in "Installing the Instrument").
Make sure that both the JetEye and the printer are
switched on.
To Next Page
Loading...
