Platan Proxima - Return Calls (Consultations)

Proxima, Libra firmware ver. 2.12.xx
rev. 2.12.01
21
TRANSFERRING WITHOUT OFFERING
Hang up the phone before the called party to whom the call is transferred
answers. The extension user will gain access to the transffered external
call after picking up the phone. If the extension user fails to answer, the
transferred call will return after the time set in the computer program Common
settings → Ring tone and server times → Ringtone times → Ringtone time to
Ext. B (default setting: 60 seconds).
If the user to whom the call is transferred is engaged, the transferring
person may resume the call at any time (provided that they have not hung
up the phone) by pressing
The FLASH 0 sequence or a symbol set as FLASH 0 for IP phone or
external port equipment allows resuming the call after about two seconds
provided that no other digit is dialled within that time. Dialling any other
digits will be interpreted by the server as transferring the call to an external
number.
A user may transfer calls to an external number under the condition that
proper privileges have been set using the computer program (Extensions
→ Service classes). ()
4.1.6 Return calls (consultations)
During a telephone conversation with an outside party, you may contact another
internal user (a collegue) without ending the external call.
You are having a telephone conversation with an outside party.
If you wish to contact an internal user at the same time:
Do not hang up the phone!!! Press FLASH or a symbol set as FLASH for
IP phone or external port equipment.
Dial the extension number.
You will hear
a ring-back tone.
Wait for the user to answer.
The outside party is waiting for your call to end.