Platan Proxima - Notes on the Functionality of the Virtual Extensions; Analogue FLASH on Trunk Lines

Proxima, Libra firmware ver. 2.12.xx
rev. 2.12.01
51
4.2.19 Notes on the functionality of the virtual extensions
a. Each physical user (having their own extension/telephone) may use the
virtual extension functionality by forwarding their privileges to any other
telephone.
b. If a physical extension has the functions of a proprietary phone, using the
virtual extension functionality the proprietary phone functionality may be
forwarded to other telephones and the user may log into them.
c. Each virtual extension has its own dialling number. After the virtual
extension user logs into the selected telephone, the server directs all
incoming calls there (internal, incoming DISA and DDI calls).
d. Virtual extensions may forward calls as all other extensions. The only
thing that needs to be done is to enter the numbers to which the calls are
to be forwarded into the Call forwarding table (menu: Extensions → Call
forwarding). If an extension is logged out, the “unconditional” call
forwarding and the “when no answer” call forwarding are active. If an
extension is logged in, all call forwardings are active.
e. In the case of an incoming call to a virtual extension that is logged out and
has no “when busy” call forwarding set, the caller will hear an
“unavailable” tone.
f. The codes are defined in the computer program by the system
administrator. A user may change the assigned code using the telephone.
g. Logging a virtual extension into any extension/telephone results in
automatic logging out (if it is logged in) of the previous extension
/telephone.
h. If a physical extension user is logged into any other terminal (telephone),
the functionality of their telephone for outgoing calls remains unchanged,
unless somebody else logs into their telephone.
i. If a telephone is ringing, capturing this call requires the number of the
called user to be provided. This number is the number of a physical
extension or the number of a virtual extension user currently logged into a
given telephone.
4.2.20 Analogue FLASH on trunk lines
In its basic meaning, FLASH (a short calibrated pause) reassigns tone dialling
(DTMF) disconnected by the system after a call has been initiated. This function is
used when during an ongoing call you want to use a different server service, e.g. to
put the call on hold (
HOLD), to transfer the call to another user, etc. Pressing the
FLASH button is interpreted by the server as a short “hanging up,” not long
enough to end a call.