Proxima, Libra firmware ver. 2.12.xx
rev. 2.12.01
4.1.10 Transferring a call to another trunk line
If you are having a telephone conversation with an outside party, you may transfer
the call to another outside party, e.g. to the mobile phone of an employee staying
outside the company's premises. The user transferring a call must be authorised in
the computer program to transfer internal calls and to transfer calls to outside
parties (menu: Extensions →
Service classes).
If you are having a telephone conversation with an outside party and you wish to
transfer the call to another outside party (at the expense of your server):
Press FLASH or a symbol set as FLASH for IP phone or external port
equipment. You will hear a continuation tone.
Select another trunk line, e.g. 0, and dial the number of an outside party
to whom you want to transfer the external call put on hold.
The lines are connected for the time predetermined in the computer program:
(Common settings → Calls).
The interlocutors may prolong the declared call duration. Having heard an alarm
tone (three short tones) indicating that the time is running out, one of them must
press (*). Otherwise, the connection will be broken 10 seconds after the tone.
4.1.11 Return external call
Unblocking this function may allow third persons (knowing the function access
code) to make external calls at the expense of the server's owner. In order to
prevent any instances of abuse, frequent changing of the access code (access
number) or activation of the individual mode described below is recommended.
This function may be activated either in the global (for all users knowing the
access number and the password) or the individual mode (additionally, the user
must provide their extension number and their individual server password, and
must be authorised to use the access number). The mode is activated in the
computer program (menu: (Common settings → Calls).
This function is active only in the DISA or IVR mode for trunk line
handling.
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