Proxima, Libra firmware ver. 2.12.xx
rev. 2.12.01
Transfer the waiting call to the engaged user by using the function of Transferring
an external call to an engaged extension user or – if the user cannot interrupt the
ongoing call – transfer the call to another user.
Hang up the phone.
4.1.8 Transferring an external call to an engaged user
If in the course of transferring an external call to an internal user you conclude that
they are engaged, you may set the external call to the waiting call mode. As a
result, the server will inform the user about the waiting external call by an alarm
tone heard in the background.
If you wish to transfer an external call to an user having another telephone
conversation and if the outside party is willing to wait:
Press FLASH or a symbol set as FLASH 0 for IP phone or external port
equipment. Dial the extension number.
After hearing an engaged tone, hang up the phone.
The external caller waits for the conversation held by the extension user to
end. The user having a telephone conversation will hear an alarm tone
informing them about the waiting call (cyclical, quiet beeping).
After the conversation held by the internal user has ended and they have
hung up the phone, the server will put them through to the waiting
outside party.
The period of time the server waits for the call to end is set in the
computer program (Common settings → Ringtone and server times → Ringtone
times). If the waiting time has exceeded the predetermined limit and no connection
has been initiated, the external call will return to the transferring user.
4.1.9 HOLD – external call hold
If you are having a telephone conversation with an outside party, you may put this
call on hold for a moment (for example in order to answer a call from another trunk
line or to consult with another user) and then return to the call on hold and resume
the conversation.
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