Proxima, Libra firmware ver. 2.12.xx
rev. 2.12.01
4.2.8 Call booking through a secretary
The server administrator should, using the computer program, grant the secretary
the following privileges:
transferring internal, incoming and outgoing calls,
call offering possibility,
call intrusion authorisation,
putting calls on hold (HOLD),
establishing calls (functions: *9x),
booking access to the external line.
The Secretary user may accept the order to establish a connection with an outside
party and to transfer this call to an extension user. However, the secretary must be
authorised by the administrator to perform the above-mentioned tasks.
If you want the intermediate user (secretary) to establish a connection for you:
Pick up the phone.
Call the secretary.
Ask for establishing a connection with the selected outside party by
providing them telephone number and your extension number.
Having established a connection with the selected outside party, the secretary will
inform them about the call and then will forward this call to you (see: Call
transferring).
If you are having a telephone conversation with another user at that moment, the
secretary may join in the conversation with the alarm tone heard in the background
(if a specific privilege has been granted).
Most often, the secretary is considered to be a user equipped with a proprietary
phone. However, any extension user having “secretary” privileges may perform the
function of a secretary.
4.2.9 Group call – Hunt Groups
If you wish to call any of the extension users responsible for the same tasks (e.g.
one of many trade department employees), you may use a group call function. The
server allows defining up to 32 Hunt Groups, i.e. groups called by dialling the
same extension number. Each Group may be composed of up to 16 server users.
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