TABLE OF CONTENTS
4
Using Printer Toolbox 62
Opening the Toolbox 62
Toolbox Features 63
Drop-Down Menu Options 63
View Drop-Down 63
Maintenance Drop-Down 76
Service Drop-Down 76
Test Print Drop-Down 77
Printer Driver Properties 78
General Tab 79
Layout Tab 81
Color Tab 83
Import/Export Tab 83
SECTION 4 – Software Setup Information 84
General Software Setup Info 84
Adobe
®
Acrobat/Reader Setup Tips 85
Setting Up a Job in Bulk Mailer
®
86
#10 Envelope, Feeding Long-Edge First (Flap First) 86
#10 Envelope, Feeding Short-Edge First 90
SECTION 5 – Maintenance 93
Cleaning Printer and Printer Components 93
Cleaning Feed Rollers and Forwarding Rollers 93
Cleaning Print Engine 94
Cleaning Clamshell Star Wheels 95
Cleaning Ink Revolver Couplings 95
Cleaning Ink Tank Contacts & Prism 96
Replacing Ink Tanks 97
Ink Tank Storage 98
Ink Tank Disposal 98
Cleaning the Printhead 99
Remove/Replace Printhead Cartridge 100
Printhead Storage 102
Printhead Service Life 102
Printhead Disposal 102
Inspecting the Service Station 103
Inspect/Replace Waste Ink Tray 104
Replace Sheet Separators 104
Preparing Printer for Transport 105
Local relocation 105
Remote relocation or shipping 105
PRINTER MAINTENANCE SCHEDULE 108
SECTION 6 – Troubleshooting Guide 109
Identifying & Solving Print Quality Issues 109
Incompatible Paper Type 109
Low Resolution Images/Graphics 109
Air in Printhead Nozzle Area: 110
Clogged/Damaged/Dead Nozzles: 111
Color Mixing Issues: 112
Scuff Marks 113
Smudging Issues 114
Fuzzy/Distorted Print 115
Ink Tank(s) 116
Memjet
®
Printhead 117
Printer 118
Errors and Warnings 120
Printer Alert Window Messages 120
Toolbox System Status Messages 121