Ricoh A-C4 - Page 222

20 June 2005 SERVICE CALL CONDITIONS
4-21
Trouble-
shooting
Self-diagnostic Error: NIC 823 B
The network interface board returned an
error during the self-diagnostic test.
• Network interface board defective
• Controller board defective
Self-diagnostic error 4: NVRAM 824 D
NVRAM device does not exist, NVRAM device is
damaged, NVRAM socket damaged
• NVRAM defective
• Controller board defective
• NVRAM backup battery
exhausted
• NVRAM socket damaged
Self-diagnostic Error: NVRAM/Optional NVRAM 826 D
The NVRAM or optional NVRAM returned an error
during the self-diagnostic test.
• Make sure NVRAM is
seated correctly in its
socket
• Replace the NVRAM on
the controller board
Self-diagnostic Error: RAM 827 D
The resident RAM returned a verify error
during the self-diagnostic test.
• Update controller firmware again
• Replace RAM DIMM
Self-diagnostic error 7: ROM 828 D
• Measuring the CRC for the boot
monitor and operating system
program results in an error.
• A check of the CRC value for
ROMFS of the entire ROM area
results in an error.
• Software defective
• Controller board defective
• ROM defective
NOTE: For more details about this SC 833, SC834 error, execute SP5990 to print an
SMC report so you can read the error code. The error code is not displayed on
the operation panel. The additional error codes (0F30, 0F31, etc. are listed in the
SMC report.
Self-diagnostic Error: Optional RAM 829 B
The optional RAM returned an error
during the self-diagnostic test.
• Replace the optional memory board
• Controller board defective
Self-diagnostic Error: Clock Generator 838 D
A verify error occurred when setting data
was read from the clock generator via
the I2C bus.
• Replace the controller board