9 March 2004 ERROR CODES
2-5
Trouble-
shooting
Code Meaning Suggested Cause/Action
0-83 The line was disconnected
due to a timeout in the V.34
control channel restart
sequence.
If these errors happen at the receiving terminal:
•
Try adjusting the rx cable equalizer setting.
•
Try increasing the tx level.
•
Try using V.17 or a slower modem if the same
error is frequent when receiving from multiple
senders.
0-84 The line was disconnected
due to abnormal signaling in
V.34 phase 4 – control
channel start-up.
•
The signal did not stop within 10 s.
•
Turn off the machine, then turn it back on.
•
If the same error is frequent, replace the FCU.
0-85 The line was disconnected
due to abnormal signaling in
V.34 control channel restart.
•
The signal did not stop within 10 s.
•
Turn off the machine, then turn it back on.
•
If the same error is frequent, replace the FCU.
0-86 The line was disconnected
because the other terminal
requested a data rate using
MPh that was not available
in the currently selected
symbol rate.
•
The other terminal was incompatible.
•
Ask the other party to contact the manufacturer.
0-87 The control channel started
after an unsuccessful
primary channel.
• The receiving terminal restarted the control
channel because data reception in the primary
channel was not successful.
• This does not result in an error communication.
0-88 The line was disconnected
because PPR was
transmitted/received 9
(default) times within the
same ECM frame.
• Try using a lower data rate at the start.
• Try adjusting the cable equalizer setting.
2-10 The modem cannot enter tx
mode
• Replace the FCU.
2-11 Only one V.21 connection
flag was received
• Replace the FCU.
2-12 Modem clock irregularity
• Replace the FCU.
2-13 Modem initialization error
•
Turn off the machine, then turn it back on.
• Replace the FCU.
2-23 JBIG compression or
reconstruction error
•
Turn off the machine, then turn it back on.
2-24 JBIG ASIC error
•
Turn off the machine, then turn it back on.
2-25 JBIG data reconstruction
error (BIH error)
2-26 JBIG data reconstruction
error (Float marker error)
2-27 JBIG data reconstruction
error (End marker error)
2-28 JBIG data reconstruction
error (Timeout)
•
JBIG data error
•
Check the sender’s JBIG function.
•
Update the MBU ROM.
2-50 The machine resets itself for
a fatal FCU system error
•
If this is frequent, update the ROM, or replace the
FCU.