Message Problem and solutions
• The specified SMTP server IP address could
not be found in the DNS server.
SMTPC: failed to connect smtp server. timeout. Connection to the SMTP server failed due to
timeout. This could be because the specified SMTP
server name is incorrect, or no connection to the
network has been established, or the network
configuration is incorrect, so there is no response
from the SMTP server. Check the SMTP server
name, or the network connection and
configuration.
SMTPC: refused connect by smtp server. Connection to the SMTP server is denied. This could
be because server other than the SMTP server has
been specified, or the specified SMTP server port
number is incorrect. Check the SMTP server name,
port number, or the SMTP server port number.
SMTPC: no smtp server. connection close. Connection to the SMTP server failed due to no
response from SMTP. This could be because a
server other than the SMTP server has been
specified, or the specified SMTP server port number
is incorrect. Check the SMTP server name, port
number, or the SMTP server port number.
SMTPC: failed to connect smtp server. Connection to the SMTP server failed. This could be
because no connection to the network has been
established, or the network configuration is
incorrect, so there is no response from the SMTP
server, or the specified SMTP server name is
incorrect, or the specified SMTP server IP address
could not be found in the DNS server, or a server
other than the SMTP server has been specified, or
the specified SMTP server port number is incorrect.
Check the DNS Server's IP address and SMTP
server's IP address, or the SMTP server name and
SMTP port number, or the SMTP server's SMTP port
number, or the network connection and
configuration.
SMTPC: username or password wasn't correct.
[response code] (information)
Connection to the SMTP server failed, because the
specified SMTP user name is incorrect, or the
5. Monitoring and Configuring the Printer
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