Ricoh D2200 - Page 183

Message Causes Solutions
Open remote whiteboard in
compatible mode or update
the host/participating
whiteboard's software to the
latest version. You can
participate with the current
version but it is possible
there may be unexpected
problems. Are you sure you
want to continue?
The versions of the software
on the host and participating
whiteboards do not match.
Update the system of the host and/or
participating whiteboards. For details
about how to update the system, see
page 158 "Updating Your System".
Cannot start remote
whiteboard
A communication error has
occurred.
Restart the remote
whiteboard.
The destination device is not
responding for 30 seconds.
Start the remote whiteboard again.
A communication failure has
occurred.
Save the created page and
restart the application.
• A timeout occurred
while you were
opening a whiteboard
session.
• An internal error
occurred while you
were using remote
whiteboard.
Save the page as needed. Next,
quickly press and release the power
button of the machine. When the
Interactive Whiteboard is turned off,
press the power button again to restart
the Interactive Whiteboard.
A communication timeout
has occurred.
Possible causes may be as
follows.
- Not connected to the
network
- A failure has occurred on
the host terminal
• The network cable is
not connected or is
broken.
• The network bandwidth
is too low, or the
reception is poor (for
Remote Viewer only).
• The host device is
having a problem.
• Check that the network cable is
connected or is not broken.
• Check the network band width or
the radio reception (for Remote
Viewer only).
• Access Administrator Settings and
check the Network Settings. Be
sure to set the IP address. For
details about how to configure the
Network Settings, see page 132
"Configuring Network Settings".
If a Message is Displayed during Operation
181