Ricoh D2200 - When Using the System as a Monitor

Problem Causes Solutions
A stroke is suddenly displayed
in an unintended direction
halfway.
• Something other than your
finger is touching the
display.
• If too much stroke pressure
is applied, a line stroke
may be displayed in an
unintended direction.
• The display was pressed
strongly.
• Keep anything other than
your finger from touching
the display.
• Be careful not to apply too
much stroke pressure.
• Do not apply too much
force to the display.
If any of these actions do not fix
the problem, contact your
service representative.
An unknown error that is not
related to the whiteboard
function occurs.
There may be a problem with
the system.
Contact your service
representative.
When Using the System as a Monitor
Problem Causes Solutions
An image from the computer
is not displayed.
• The cable is not
connected correctly.
• The external output of
the computer is not
configured correctly.
• Reconnect the cable. Secure the
VGA cable to the receptacle with
screws.
Fully insert the DisplayPort cable
until it clicks.
• Check the external output settings
of the computer.
An image from the video
conferencing system is not
displayed.
• The cable is not
connected correctly.
• The video conferencing
device is not turned on.
• Reconnect the cable.
Secure the VGA cable to the
receptacle with screws.
• Turn on the video conferencing
device.
• An image disappears
before completion.
• An image stops halfway
when loading.
• An image is corrupted.
The cable is not connected
correctly.
• Reconnect the cable.
• Secure the VGA cable to the
receptacle with screws.
• Fully insert the DisplayPort cable
until it clicks.
9. Troubleshooting
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