Error Description Action
201.02
Exit sensor never made by leading edge of
page. Also known as internal jam.
Remove the PC kit and paper or debris at
the input sensor.
201.03
Video never started on the page at the input
sensor within two inches after hitting the input
sensor
Check the printhead ( p.263
"Printhead Service Check").
201.05
Restart attempted after an internal jam
without the cover open/close event. It is
likely that the jam was never cleared.
Check the paper path and remove any
media in the path.
201.25
Exit sensor never made by leading edge of
media when feeding out the media that was
detected during warm-up.
Remove the toner cartridge/PC kit and
check for obstructions between the input
sensor and the fuser. if the media
continues to stop at the entrance or in the
fuser, then replace the fuser (
p.62
"Fuser Removal").
201.26
Page at fuser nip before fuser started
ramping toward desired temperature.
Indicates code may be receiving more
interrupts than intended
201.27
Page at fuser nip before fuser reached
acceptable operating temperature. Page
arrived at fuser earlier than expected, so it
was probably staged prematurely.
202.00 Paper jam around exit sensor.
Open the rear cover and look for
obstructions in the path way. If there are
none, then inspect for damage at the
fuser, rear door, exit guide, and top
cover. Often, the leading edge of the
media will indicate the vicinity of
damage. If damage is found, then
replace the damaged part.
• Print a page with the rear door open
to isolate the fuser from the other
parts.
6. Troubleshooting
214
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