9. Ask the customer to restore their address book. Or restore the address book data using
SP5-846-052 (UCS Setting: Restore All Addr Book), and ask the customer to ensure the
address book data has been restored properly.
• If you obtained the backup of the customer’s address book data in step 3, delete the backup
immediately after the NV-RAM replacement to avoid accidentally taking out the customer’s
data.
10. Output all the SMC data with SP5-990-001 and make sure all the SP/UP settings except
for counter information are properly restored, by checking the SMC data obtained in step
2.
• The counters will be reset.
11. Make sure that the list output in steps 4 to 6 matches the destination information in step 6.
If not, set it to the setting before replacement.
12. Execute the process control (SP3-011-001).
13. Execute the ACC (Copy).
14. Execute the ACC (Printer).
• If you cannot execute SP5-824-001 or SP5-825-001 for some reason, try all the following
things.
• Check the changed SP value on the SMC which was output in step 2 and set it manually.
Especially, ensure that the values of the following SPs are same as the setting before the
replacement.
a. SP5-045-001 (Accounting counter: Counter Method)
b. SP5-302-002 (Set Time: Time Difference)
• Because the PM counters have been reset during NV-RAM replacement, it is necessary
to replace all the PM parts for proper PM management.
• If a message tells you need a SD card to restore displays after the NV-RAM replacement, create a
“SD card for restoration” and restore with the SD card.
Correspondence table
Position Label on the board Label on the NVRAM
[A] Upper FRAM2 2M-2
[B] Lower FRAM1 2M-1
4. Replacement and Adjustment
400