SC No. Level Error Name/Error Condition/Major Cause/Solution
SC501-02 B 1st Tray Lowering Error
The 1st tray descent motor error detection count reaches 5.
(Up to 4, reset is displayed)
• 1st tray limit sensor connector missing, malfunction, dirt
• 1st tray lift motor connector missing, disconnection, malfunction
• Foreign matter, such as paper scrap, is caught between the paper
feed tray and the tray lift motor.
• Paper set fault
• Paper overload
• Reset the paper
• Remove the foreign matter
1st tray limit sensor, 1st tray lift motor
• Check the harness
• Reset the connector
• Replacement
1st paper feed unit, 1st tray
• Replacement
Paper transport IOB
• Replacement
Service Call 501-584
475
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