SC No. Level Error Name/Error Condition/Major Cause/Solution
SC569-00 D Paper Exit/ Pressure Release Motor Error Detection
Retry operation fails 3 times consecutively.
• Motor defective
• Sensor defective
• Filler modification, defective
• Replace the paper exit/ pressure release motor.
• Replace the pressure roller HP sensor.
• Replace the fusing unit.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC571-00 A Pressurized Edge Thermistor Disconnection
Below 0 degree C (or above 3F9) detected for (t12) continuously.
Detection period: 100 ms, detection counts: 10 times or more.
• Thermistor disconnection
• Connector disconnected
• Replace the thermistor
• Reset the connector
• Replace the connector
• Replace the fusing unit
Service Call 501-584
515
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