SC No. Level Error Name/Error Condition/Major Cause/Solution
• Electrical noise
• EEPROM not connected fully
• EEPROM not installed
• EEPROM damaged
• BCU damaged
• Turn the power off/on
• Reconnect the EEPROM
• Replace the EEPROM
• Replace the BCU
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC681- Toner Cartridge: ID Chip Communication Error
01 - 04 D Invalid Device ID
06 - 09 D Channel error
11 - 14 D Device Error
16 - 19 D Communication aborted (error during communication)
21 - 24 D Communication timeout
26 - 29 D Device stopped (logically stopped)
31 - 34 D Requested buffer full
36 - 39 D No error code
Service Call 620-689
525