SC No. Level Error Name/Error Condition/Major Cause/Solution
SC880-00 D
MLB error
Reply to MLB access was not returned within a specified time.
MLB defective
• Replace the MLB.
• Remove the MLB.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC881-01
D Authentication area error
• Software error detected.
• This error may occur even if IC card option (ERIE/AYU/Greenland
etc.) is not installed.
• This is caused by accumulation of abnormal authentication
information in the software. (User operation will not directly cause
it.)
• Occurs when authentication is done.
Example: When a job is sent to the printer/when logged on from the
operation panel/when logged on from a Web browser
Turn the main power off/on.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC882-01 D Smart Operation Panel error (Smart Operation Panel Software Invalid
error)
Occurs when the validity of the operation unit is not observed.
• Memory corruption of the operation panel software.
• Invalid applications are listed in the operation panel.
• Format the Operation panel through SP mode
• Updating the firmware
5. Troubleshooting
610
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