Section 7: Replacement Procedures
CG4 Series Service Manual Page 7-11
7.8 STEPPER MOTOR REPLACEMENT
1. Remove the Bottom Housing Cover as explained in the 
earlier 
Section 7.3 Removal of the Bottom Housing cover.
2. Remove three screws (circled) securing the Stepper motor 
assembly 
to the printer.
3. Disconnect the MOTOR cable assy from the MAIN PCB.
4. With the gear box positioned at the bottom, press the two 
catches to remove the gear box from the Stepper motor 
assembly
. 
When removing the 
gear box, be careful not to lose the 
gears. If the gears have dropped off, place the gears to their 
position according to the print head resolutions.
5. Remove two screws (circled) securing the Stepper motor 
to the Motor bracket.
6. Replace the new Stepper motor and follow the above 
steps in reverse sequence, to reassemble the parts.
Notes: 
• Position the Stepper motor assembly ensuring the gear 
interlock with the gear of the platen roller.
• Ensure the wiring routes neatly as shown.