Section 1: Introduction
Page 1-2 CG4 Series Service Manual
1.1 ABOUT THIS MANUAL
This service manual provides all of the information required for printer maintenance and repair by SATO
approved personnel. For the repair technician, this manual is intended to compliment, and to be used as an
extension of operator manual.
This manual also incorporates the use of special information boxes. Examples of these boxes and the type of
information provided in each, are below.
A comprehensive Table Of Contents provided at the front of this manual facilitates rapid movement within.
The contents identify the different unit sections and their respective sub-sections. Each references the page
number of their commencement.
The pages of this manual has embedded headers and footers to assist the user in identifying his or her exact
position within the manual. The header provides the section number followed by its name. The footer
identifies the product and the page number.
Page enumeration is two-part with each separated by a hyphen. The first character set references the section
number and the second identifies the page number. Page numbers begin with the numeral (1) one at the
commencement of a new section and ascends sequentially.
1.2 FEATURES OF THE PRINTER
The CG4 Series is 4 inch Compact Desktop printer (Thermal Transfer or Direct Thermal). With a 32-bit RISC
CPU, 4 ips print speed, and 4MB Flash Memory, the CG4 Series is an economical printer with numerous
features making it suitable for a wide range of applications. The key features of the CG4 Series are:
• High Print Resolution with crisp printing quality (203dpi or 305dpi)
• Multiple Interface
• Cutter and Dispenser Printer Options
• Linerless Label Support
• Easy Media Loading
• Standalone Capability using Keypad
• Tool-less changing of print head and platen roller for easier maintenance
• Codepage Support and Emulations
• Anti-Microbial casing is ideally suited for clinical environments or food processing industry
• Safety Top Cover Latch
• Distinctive Chassis color
WARNING:
PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN
PERSONAL INJURY.
CAUTION:
PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN
EQUIPMENT DAMAGE.
NOTE: Provides helpful hints to assist in performing the tasks at hand.
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