Section 7: Replacement Procedures
CG4 Series Service Manual Page 7-3
7.1 PRINT HEAD REPLACEMENT (cont’d)
7.1.2 Print Head Replacement (For CG408 TT and CG412 TT Thermal transfer printer)
1.
Ensure the printer is turned off, and remove the power 
cable. 
2. Lift the Top Cover.
3. Pull the lever on the middle of the ribbon unit downward to 
pull out the 
ribbon unit. Then, simply let down the ribbon 
unit
. There is a stopper midway through its movement 
range that will prevent the ribbon unit from snapping down.
4. On the right side of the ribbon unit, slide the print head 
release lever
   to unlock the print head assembly. Move 
the whole 
print head assembly downward. 
5. The cable connectors (circled) at the rear of the print head 
is now exposed. Pull the 
print head downward, then gently 
disconnect the defective 
print head from the cable connec-
tors. 
6. Carefully connect the cable connectors to a replacement 
print head. The white cable should be connected to the left 
connector
 while black cable should be connected to the 
right connector. The connectors are keyed so that they can 
only be inserted in the correct orientation.
7. Insert the left shaft of the new print head assembly into 
the hole on the left side of printer (see circled area).
CAUTION:
EXCERCISE CARE WHEN INSTALLING THE
PRINT HEAD TO ENSURE THAT ITS ELEMENTS
ARE NOT DAMAGED DURING INSTALLATION.