11.3 Fault indication on the display
Overview
If t
here is a fault, the display shows a warning symbol, a type of fault and a fault code
on a red flashing background.
Figure 50: Fault indication
•
T
he two-character fault type will help you during troubleshooting.
•
The eight-character fault code in the bottom line helps SICK support during the
detailed fault analysis.
•
Pressing the button briefly shows you more information about the fault for trou‐
bleshooting.
•
You will find detailed information in Safety Designer’s message history about the
individual faults and information about events not shown by the display.
Fault indication on the display
T
able 24: Error types
Fault type Brief description Cause Troubleshooting
C1 Faulty configuration The configuration is faulty.
b
R
econfigure the device.
C2 Incompatible configura‐
t
ion
The configuration in the system plug
does not match the device’s func‐
tionality.
b
Chec
k device variant.
b
Replace or reconfigure the
device.
C3 Incompatible firmware The configuration in the system plug
doe
s not match the device’s
firmware version.
b
Chec
k the firmware version of
the device.
b
Replace or reconfigure the
device.
D1 Speed tolerance
e
xceeded
The deviation between the mea‐
sured speeds of the two incremental
encoders has exceeded the toler‐
ance permitted for the current travel
situation for longer than permissi‐
ble.
b
Chec
k the configuration with
Safety Designer.
b
Check the working process of the
machine.
b
Check speed source.
D2 Direction of rotation dif‐
f
erent
The direction of rotation output by
the incremental encoders is differ‐
ent. The allowed tolerance time has
been exceeded.
b
Chec
k the configuration with
Safety Designer.
b
Check the working process of the
machine.
b
Check speed source.
D3 Wiring error at dynamic
cont
rol inputs
•
Cr
oss-circuit between 0° and
90°
•
Cross-circuit between incremen‐
tal encoder 1 and incremental
encoder 2
•
Connection cable of the incre‐
mental encoders not correctly
connected
b
Chec
k wiring.
D4 Maximum speed or
in
put frequency
exceeded
The maximum speed or the maxi‐
mum input frequency (pulses per
second) was exceeded at a dynamic
control input.
b
Chec
k the configuration with
Safety Designer.
b
Check the working process of the
machine.
b
Check speed source.
TROUBLESHOOTING 11
8024596/15VP/2019-11-15 | SICK O P E R A T I N G I N S T R U C T I O N S | nanoScan3 I/O
103
Subject to change without notice