• Try a different USB port on your computer.
• Verify that Flexi/SignCut or SignMaster/SCAL is the selected software on the control panel under
Set>Sys Information.
• Try a different USB cable.
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I had to cancel a cut. Now my Skycut is no longer responding when I click on Cut out.
• Try restarting the Skycut and SignCut Pro.
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A2 Operating Issues
The control panel isn’t responding very well.
• Press control panel icons with your finger and not your fingernail. You can also use a black rubber
stylus.
• Make sure the control panel is clean.
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My mat is rotating when the Skycut starts to cut!
• At least two pinch wheels need to be gripping the mat. Move the mat either left or right so that it is under
two outer pinch wheels and the pinch wheels are aligned under white arrows. Refer to Section 1.09.
• Make sure you are not trying to force the blade to cut too deeply and/or too quickly through a
thick/dense material like chipboard or craft plastic. Slow the speed, decrease the Force, and add more
passes.
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My vinyl isn’t feeding evenly while cutting. It starts bunching up on the inside of the end cap.
• Even if you feel the vinyl is aligned properly at the start of the cut, a slight “out of alignment” error will
become more pronounced with a long cut. When you first drop the pinch wheels, use the arrow keys to
feed the vinyl for the length of the cut to make sure it is feeding straight. If not, then about half-way
along the length of the vinyl needed, lift the pinch wheels and realign the vinyl. Continue testing the
alignment until you can verify that the vinyl is sufficently aligned for the entirety of your project.
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