17 Password Information
SMA Solar Technology AG
Operating manualHM-20-BE-en-19118
FRITZ!Box password
There is no separate password for AVM FRITZ!DECT products, Communication of the SunnyHomeManager takes
place indirectly via the FRITZ!Box. For this, a FRITZ!Box password is required depending on the set login. To set up the
SmartHome control in the SunnyHomeManager, as of FRITZ!OS version 7.26, both a user name and a password
must be entered to log in to the FRITZ!Box (see Section11.3.4, page56).
Make sure that the settings for the FRITZ!Box login in the home network are the same in the FRITZ!Box and in the
SunnyHomeManager.
17.3 Changing Passwords
Changing the SunnyPortal Password
Requirement:
☐ You must be a Standard user, Installer or PV system administrator (see Section16.1, page114).
Procedure:
1. Select User Info/Logout > Personal data in the page and menu selection.
2. On the tab Personal data, select the hyperlink If you want to change your password, please click here.
3. Enter the old and the new SunnyPortal passwords in the designated text fields.
4. Click on [Save].
Changing the System and Installer Passwords
Requirement:
☐ You must have the user role Installer or PV System Administrator (see Section16.1, page114).
Procedure:
1. Call up the device properties of the SunnyHomeManager (see Section11.3, page55).
2. Select [Edit].
☑ The menu for setting the device properties opens.
3. Enter a new password in the PV system password field.
4. Enter the new password again in the field Repeat password.
5. Click on [Save].
☑ The SunnyHomeManager changes the password for all devices.
17.4 Procedure in Case of Forgotten Passwords
SunnyPortal Password Forgotten
1. Go to www.sunnyportal.com.
2. In the Login area, click on the Forgotten password link.
3. Enter your e-mail address in the E-mail field.
4. Click on [Next].
☑ You will receive an e-mail with a link that you have to activate within 24 h.
5. Click on the link and enter a New Password in the window that opens, repeat this entry to confirm and click on
[Save].
System Password Forgotten
Activate each device with a personal unlocking key (PUK).