EN-23
Troubleshooting
Problem Possible Solution
E1 error code • Console shut down due to main board error.
• Turn o the console, wait 3 seconds, and turn it
back on.
E2 error code • Console shut down due to digital board error.
• Turn o the console, wait 3 seconds, and turn it
back on.
“Please
Reboot”
• Turn o the console, wait 3 seconds, and turn it
back on.
E4 error code • Maximum operating temperature of console
exceeded.
• Ensure vent holes on console are not obstructed.
Touchscreen
freezes on
“1488” splash
screen when
powering on
the console
• Error occurred during console startup.
• Turn o the console, wait 3 seconds, and turn it
back on.
“Restart
Camera
Console”
message
(Color bar
background)
• Camera head temporarily shut down due to
overcurrent. Turn o the console, wait 3 seconds,
and turn it back on.
• After sterilization, ensure the camera head has
cooled down before connecting it to the console.
“System Error”
message
(Light blue
background)
• No video detected.
• After sterilization, ensure the camera head has
cooled down before connecting it to the console.
• Return the system for repair.