Toshiba E-STUDIO3508A - 8.3.2 Paper exit jam

e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A © 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 70
8.3.2 Paper exit jam
[E010] Leading edge of paper not reaching the exit sensor
[E020] Trailing edge of paper not passing the exit sensor
Classification Error content
Paper exit jam Jam not reaching the exit sensor
Stop jam at the exit sensor
Proce
dure
Check item Result Measure
Next
Step
1
Open the Automatic
duplexing unit. Is there
any paper on the transport
path?
Yes Remove the paper.
No
2
2
Is the exit sensor working?
(Perform the input check
in the test mode: 03-
[FAX]ON/[9]/[B])
Yes
3
No • Check if the connector of the exit sensor is
disconnected.
• Check if the connector CN309 on the LGC
board is disconnected.
• Check if the connector pins are
disconnected and the harnesses are open
circuited.
• Check if the conductor pattern on the LGC
board is short circuited or open circuited.
• Replace the exit sensor
• Replace the LGC board
3
Is the registration roller
clutch working?
(Perform the output check
in the test mode: 03-108/
158)
Yes
4
No • Check if the connector of the registration
roller clutch is disconnected.
• Check if the connector CN315 on the LGC
board is disconnected.
• Check if the connector pins are
disconnected and the harnesses are open
circuited.
• Check if the conductor pattern on the LGC
board is short circuited or open circuited.
• Replace the registration roller clutch.
• Replace the LGC board.
4
Registration roller • Check the registration roller. Replace it if it
is worn out.
Parts to be replaced Remark
Exit sensor
LGC board
Registration roller clutch
Registration roller
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