Toshiba E-STUDIO3508A - 9.2.2 HDD;SSD fault diagnosis

e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A © 2015 TOSHIBA TEC CORPORATION All rights reserved
REPLACEMENT OF PC BOARDS/HDD
9 - 12
9.2.2 HDD/SSD fault diagnosis
This code displays the HDD/SSD operation history, which is recorded in the HDD/SSD, on the control
panel. HDD/SSD failure can be diagnosed or predicted with the information displayed.
1. Display
The following screen is displayed with setting code FS-08-9065.
Fig. 9-27
- Items supported differ depending on the HDD/SSD manufacturer.
- “---” is displayed on the VALUE, NAV and Worst columns if items are not supported.
2. Usage
The combination of the values of ID=05 and c5 is used to diagnose whether or not the HDD/SSD
has a physical failure when HDD/SSD failure is suspected (service call F100-108 or 120 occurred).
Result
Description Diagnosis
ID VALUE
05 0 Low possibility of physical failure HDD/SSD
replacement is not
required.
c5 0
05 From 1 to 999 Defective sector has been reassigned and HDD/SSD is
recovered.
HDD/SSD
replacement is not
required.
c5 0
05 Any value High possibility of defective sector existence. (There will be a
possibility of physical failure depending on the use of HDD/SSD.)
HDD/SSD
replacement is
recommended.
c5 1 or more
05 Either one is at
least 1000.
High possibility of physical failure HDD/SSD
replacement is
recommended.
c5
05 All values are
displayed as
“-------”.
High possibility of physical failure (A HDD/SSD connector,
harness or SYS board may be one of the causes.)
HDD/SSD
replacement is
recommended.
c5
HDD/SSD manufacturer
Model name HDD/SSD serial number