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ERROR CODE AND TROUBLESHOOTING
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8.3.3 Paper transport jam
[E200] Paper fed from the upper drawer not reaching the registration sensor
[E210] Paper fed from the lower drawer not reaching the registration sensor
[E300] Paper fed from the PFP upper drawer not reaching the registration sensor
[E330] Paper fed from the PFP lower drawer not reaching the registration sensor
[E3C0] Paper fed from the LCF not reaching the registration sensor
Classification Error content
Paper transport jam Paper not reaching the registration sensor
Proce
dure
Check item Result Measure
Next
Step
1
Open the Automatic
duplexing unit. Is there
paper in front of the
registration sensor?
Yes Remove the paper.
No
2
2
Is the registration sensor
working?
(Perform the input check
in the test mode: 03-
[FAX]ON/[9]/[A]
Yes
3
No • Check if the connector of the registration
sensor is disconnected.
• Check if the connector CN316 on the LGC
board is disconnected.
• Check if the connector pins are
disconnected and the harnesses are open
circuited
• Check if the conductor pattern on the LGC
board is short circuited or open circuited.
• Replace the registration sensor.
• Replace the LGC board.
3
Are the (high-speed/low-
speed) clutches working?
(Perform the output check
in the test mode: 03-203,
205)
Yes
4
No • Check if the connectors of the (high-speed/
low-speed) transport clutches are
disconnected.
• Check if the connector CN316 on the LGC
board is disconnected.
• Check if the connector pins are
disconnected and the harnesses are open
circuited.
• Check if the conductor pattern on the LGC
board is short circuited or open circuited.
• Replace the (high-speed/low-speed)
transport clutches.
• Replace the LGC board.
4
Feed roller
Separation roller
Pickup roller
Transfer roller
• Check the condition of the feed roller,
separation roller and pickup roller of each
paper source, and replace them if they are
worn out.
• Check the transport roller. Replace it if it is
worn out.
Parts to be replaced Remark
Registration roller
LGC board
High-speed/low-speed transport
clutches
Feed roller