e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A © 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
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[8024] Certificate verification Failure
[8031] IKEv1 certification failed
[8032] IKEv1 wrong proposal chosen
[8033] IKEv1 shared key authentication failed
[8034] IKEv1 invalid certificate
[8035] IKEv1 certificate not supported
Classification Error item
Network error Failed in verification of certificate.
Check item Measures
Setting Check if a valid certificate is installed.
Classification Error item
Network error Ipsec error for ikev1 certification failed
Check item Measures
Setting Check
1. CA and user certificate in both MFP and remote peer -
certificate timestamp and IPsec Certificate template
should be valid.
2. CRL DP server name is mapped in MFP’s host table or
DNS entry.
3. Certificate against CRL.
Classification Error item
Network error Ipsec error for wrong proposal chosen
Check item Measures
Setting Check the IKEv1 IPsec proposal parameters (like encryption/
authentication algorithms, DH group, authentication methods)
in MFP and peer machine.
Classification Error item
Network error Ipsec error if auth for shared key failed
Check item Measures
Setting Mismatch in IKEv1 Pre Shared Key. Check the PSK in MFP
and remote machine.
Classification Error item
Network error Ipsec error if invalid certificate uploaded
Check item Measures
Setting Check the CA and User certificate in MFP and peer machine.
Classification Error item
Network error Ipsec error if certificate not supported
Check item Measures
Setting Check the User certificate type.
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