15 Problem Solving
428
Problem Solving
15
Unable to copy
with the specified
size.
Is the document glass or the
document cover dirty?
Clean the document glass and the
document cover.
Refer to "Cleaning the Document Cover and
Document Glass" (P.419).
Is the document a
transparent type such as a
transparency film?
Place the document on the document
glass, and then place a white sheet over
the document.
Is the document in the
correct position?
Load the document correctly.
Refer to "Step 1 Loading Documents" (P.54).
Is the document loaded
correctly?
Are the document guides on
the document feeder in the
correct positions?
Adjust the document guide positions.
Refer to "Step 1 Loading Documents" (P.54).
Is the document folded? Unfold and correctly place the document.
Refer to "Step 1 Loading Documents" (P.54).
Is the document a non-
standard size?
Specify the document size.
Refer to "Original Size (Specifying the Scan
Size for the Document)" (P.72).
Symptom Cause Remedy
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