15 Problem Solving
438
Problem Solving
15
The copy is misaligned or
skewed.
Cause The document is not loaded correctly.
No Action Load the document correctly.
Refer to "Step 1 Loading Documents" (P.54).
Cause The document guides on the document feeder are not in the
correct positions.
Action Load the document correctly, and align the document guides
with the document.
Refer to "Step 1 Loading Documents" (P.54).
Cause The paper tray is not inserted correctly.
Action Firmly push in the tray as far as possible to set it properly.
Refer to "Loading Paper in the Trays 1 to 4" (P.245).
Cause The paper guides in the Tray 5 (Bypass) are not in the correct
positions.
Action Load the paper correctly, and align the paper guides with the
paper.
Refer to "Loading Paper in the Tray 5 (Bypass)" (P.246).
Unable to copy with the
specified size.
Cause The document glass or the document cover is dirty.
No Action Clean the document glass or the document cover.
Refer to "Cleaning the Document Cover and Document Glass"
(P.419).
Cause The document is a transparent type such as a transparency
film.
Action Place a white sheet of paper over the original document when
copying.
Cause The document is misaligned.
Action Load the document correctly.
Refer to "Step 1 Loading Documents" (P.54).
Cause The document guides on the document feeder are not in the
correct positions.
Action Load the document correctly, and align the document guides
with the document.
Refer to "Step 1 Loading Documents" (P.54).
Cause The document is a non-standard size.
Action Specify the document size.
Refer to "Original Size (Specifying the Scan Size for the Document)"
(P.72).
Cause The document is folded.
Action Unfold and correctly place the document.
Refer to "Step 1 Loading Documents" (P.54).
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