Error Code
455
Problem Solving
15
016-454
O [Cause] Unable to retrieve the IP address from DNS.
[Remedy] Check the DNS configuration and IP address retrieve
setting.
Refer to the Network Administrator Guide for details.
016-455
O [Cause] Connection to the SNTP server was timed out.
[Remedy] Check the network cable connection and the IP address of
the SNTP server.
Refer to the Network Administrator Guide for details.
016-456
O [Cause] Received from the SNTP server a message saying that it
was not synchronized with the standard time source.
[Remedy] Check if the SNTP server functions normally.
Refer to the Network Administrator Guide for details.
016-503
O [Cause] Unable to resolve the SMTP server name when sending e-
mail.
[Remedy] Check on the CentreWare Internet Services if the SMTP
server settings are correct. Also, check the DNS server
settings.
016-504
O [Cause] Unable to resolve the POP3 server name when sending e-
mail.
[Remedy] Check on CentreWare Internet Services if the POP3
server settings are correct. Also, check the DNS server
settings.
016-505
O [Cause] Unable to login to the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services if the user name
and password used in the POP3 server are correct.
016-513
O [Cause] A timeout occurred while the machine was waiting for a
response from the SMTP server.
[Remedy] The server or network may be overloaded. Wait for a
while, and try again. If the error persists, consult your
network administrator.
016-522
O [Cause] LDAP server SSL authentication error. Unable to get an
SSL client certificate.
[Remedy] The LDAP server is requesting an SSL client certificate.
Set an SSL client certificate on the machine.
016-523
O [Cause] LDAP server SSL authentication error. The server
certificate data is incorrect.
[Remedy] The machine cannot trust the SSL certificate of the LDAP
server. Register the root certificate for the LDAP server's
SSL certificate to the machine.
016-524
O [Cause] LDAP server SSL authentication error. The server
certificate will expire soon.
[Remedy] Change the SSL certificate of the LDAP server to a valid
one. This error can be cleared if you select [Off] for [LDAP
- SSL/TLS Communication] under [SSL/TLS Settings] on
the machine; however, note that selecting this option will
not ensure the validity of the LDAP server.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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