Error Code
467
Problem Solving
15
016-781
O [Cause] Unable to connect to the SMTP server.
z
Unable to establish a connection between the machine
and the server.
z
The ASCII characters are not used for the host name
specified on the machine, though the connection between
the machine and the server has been established.
[Remedy] Take one of the following actions:
z
Make sure the network cables are plugged in securely.
z
Enter the host name using ASCII characters in [System
Settings] > [Network Settings] > [Machine E-mail Address
and Host Name].
016-786
O O [Cause] When using the scanning feature, the machine could not
write the file to the hard disk.
[Remedy] Take one of the following actions:
z
Turn the machine off and on.
z
Load paper on the paper tray if needed.
z
If the error occurs when sending an e-mail, take one of
the following solutions:
- Lower the resolution.
- Reduce the size.
- Reduce the number of pages, and divide the job
into several e-mails to send.
016-788
O [Cause] Failed to retrieve a file from the Web browser.
[Remedy] Take one of the following actions, and try again.
z
Reload the browser page.
z
Restart the browser.
z
Turn the machine off and on.
016-792
O [Cause] Failed to get the job history report specified in [Job
Counter Report].
[Remedy] The specified job history does not exist.
016-793
O [Cause] Free space is insufficient on the hard disk.
[Remedy] Either remove unnecessary data from the hard disk to
increase free disk space, or initialize the hard disk.
016-798
O [Cause] Unable to print the document because a HDD Extension
Kit is unattached.
[Remedy] Attach a HDD Extension Kit, and print again.
016-799
O [Cause] An invalid print parameter is included.
[Remedy] Check the print data and options, and print again.
018-502
O [Cause] During the transfer using [SMB] of the [Scan to PC]
feature, the login to the server was failed because the
computers permitted to log in were limited.
[Remedy] Check the property information for the specified user, and
check if the server sets the login limit for computers.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
To Next Page
Loading...
